RTCL Terms & Conditions
EXTRA COVID19 SAFETY PROTOCOL
The additional safety precautions that I will be adhering to are as follows:
Allowing 15 minutes between clients to clean and disinfect all surfaces.
I ask that you turn up as close to the appointment time as possible to reduce waiting room congestion.
Please let me know if you are showing any COVID symptoms. In this case, there will be no minimum cancellation period and no charge for rescheduled appointments.
CLEANING AND PPE
All surfaces will be disinfected between treatments.
All pillows, linen, or towelling materials used on the couch including the face cushion and face hole, will be covered in disposable or washable plastic.
The information around whether face masks offer any protection from the COVID 19 virus is contradictory and confusing.
Facial expressions contribute in a significant way to how we communicate and understand each other as humans. A primary goal of the Rolfing process is to help you to embody your humanity more vividly. Face coverings take away some of your ability to express and my ability to read and understand these subtle signals. This having been said, your feeling of safety comes first, and so I am happy to comply with your preference and for both of us or just one of us to wear a face mask if requested.
The virus is reported to survive longer on inorganic surfaces than on skin. I cannot work with gloves so I will rely on scrupulously clean hands as always.
If any of the above safety measures are not acceptable to you, I will completely understand if you choose not to go ahead with your booking. I hope that you will consider rescheduling with me at a future date when information from the official bodies is more precise.
GENERAL TERMS AND CONDITIONS
One session of Rolfing should be enough for the Rolfer to assess whether you, as the client will benefit from continuing with the process and for you to have an idea of whether Rolfing will suit you. Once we have agreed to your program, I will ask you to schedule the rest of the session in advance.
All appointments must be paid electronically at the time of booking.
I fully understand this global shutdown has caused financial hardship for many of us if you are in urgent need of pain relief; however, I am always willing to discuss a reduced fee that suits us both or other payment terms. Just ask 🙂
If you can pay the full fee, then thank you. Think of it as your bit to help those in a less fortunate position.
* Please let me know if you are showing any COVID symptoms. In this case, there will be no minimum cancellation period and no charge for rescheduled appointments.
* I also reserve the right to reschedule appointments at short notice if I suspect that I might be contagious in any way.
Other than for suspected contagious illness (see above), all missed appointments with less than 24 hours notice will be charged at the full fee.
To avoid this unpleasant situation, please notify me via telephone, text, or email as soon as you know that you will be unable to turn up if I can fill the space even at late notice there will be no charge.
If I make a scheduling mistake, which causes you to have to come back at another time, you will receive the next session free of charge.
WHAT TO WEAR
I want you to feel comfortable, but equally, it is essential that I can see you and work, so the following options are suggested:
• loose-fitting cotton vest & shorts
• two-piece swimwear
Please DO NOT WEAR Bicycle shorts, panty girdles, and other garments containing heavy elastic or lycra as they are impossible to work through. Sports bras fall into this category as they are challenging to navigate around the mid-back.
• Wear a mask if you want to, I will also wear one if you request it
I do not take before and after photographs unless you specifically request them. I do, however, require that you stand in underwear (or whatever you have chosen from the list above) for a few minutes so that I can assess your posture and make drawn visual notes.
YOUR INVOLVEMENT IN THE PROCESS IS ESSENTIAL
Rolfing doesn’t force change. It invites it. In other words, it is not a passive process, which is “done” to you but a joint effort between Rolfer and the client to explore new options and possibilities in an open and safe environment. It is essential, therefore, that you be fully involved and committed to your process, trying to stay present during your sessions and making some effort to complete any homework suggestions between sessions.
Rolfers are trained to be fully supportive of their client’s process, during, between, and for a reasonable time after treatment. I am always available to discuss any concerns, which come up for you as a result of the work and can also refer you to another specialist if your issue is beyond my scope as a Rolfer.
SAFETY, CONFIDENTIALITY AND CODE OF ETHICS
Rolfers are bound by a strict code of ethics and receive extensive training in how to create a container in which change can happen. Creating an environment and working practice in which both the Rolfer and the client can feel comfortable is essential. This involves setting and maintaining clear and appropriate boundaries and ensuring that all client information is kept strictly confidential. For more information on this, please go to www.rolf.org.
Rolfing is contraindicated for people with certain medical conditions. It is your responsibility to declare all medical conditions at the outset or obtain the consent of your doctor before being Rolfed if you are unsure. In the unlikely event of a circumstance arising in which you are entitled to claim damages against me, my public liability insurance is with Balens. A full copy of the policy is available on request. (See above amendment during Pandemic restrictions)
CONSENT TO TOUCH
The Rolfing practitioner must touch your body to assist you in establishing balance and alignment. By agreeing to these terms & conditions, it is understood that you give permission and consent for me your practitioner to do all that is necessary to achieve this aim, including but not limited to using various hands-on treatment methods.
This does not affect your rights to refuse or decline any part of the treatment, which you find uncomfortable or unacceptable.
In accordance with the European General Data Protection Regulations, the information that you provide on the intake form, including your contact details and any personal and health-related issues and subsequently written notes taken during treatment, will be kept securely. None of this information will be shared with any 3rd parties, other than my insurance company (Balens) and then only in the event of a dispute between us.
By agreeing to these terms, you permit me to store your information and to use it in relation to your ongoing Rolfing ® treatment and to contact you regarding appointments and Rolfing® related information updates.